Frequently asked
Short answers about how Grain works, what it costs, and how your photos are kept private.
What is Grain
Grain is a shared photo app for events. You set it up, guests scan a QR code and capture the night from their phones, and at the reveal time you set, everyone sees the developed roll together. No app to download, no accounts. Think of it as a disposable camera everyone at your event can use.
Weddings, parties, birthdays, festivals, small gatherings. Anywhere you want everyone's perspectives in one place, developed together.
Getting started
Set the reveal time, design the entry screen with a cover image and your hosts' name, then share the QR code or link with your guests. Setting up is free.
No. Guests scan the QR code or open the link, pick a name, and start shooting. Everything works in the mobile browser.
Devices and compatibility
Every phone. iPhone, Android, even older devices. Anything with a mobile browser and a camera. No app store, no install.
Yes, fully. Grain works the same on Android and iPhone. Scan the QR, shoot, wait for the reveal.
Venues often have patchy signal, so Grain is built for it. When a guest takes a photo on a weak or dropped connection, it is saved on their phone and uploads automatically once the signal comes back. Guests see that their shots are safe while they wait, so no one has to worry about it during the party.
Photos and reveal
You decide. You set the reveal time when you create the event, in a few hours, tomorrow, or a week from now. At that moment everyone sees the roll together.
Yes, two ways. Guests can upload any video from their phone, up to 30 seconds. And at celebrations they can also record a toast directly in Grain: a short message to camera, guided by a prompt, with a 30 second cap. At birthdays it becomes a birthday wish, at graduations a message for the graduate. Toasts are on by default for celebration events and hosts can turn them on or off per event. Like everything in Grain, video messages stay sealed until the reveal.
Download everything as a zip at full resolution and keep the file on your own device for as long as you want. Inside Grain, an opened event stays online for six months after the wedding day, and you choose the retention window when you create the event.
Only the guests who joined the event and the host. The album is private and locked to the event. No one else can access it.
Yes. If a guest takes a bad shot, they can remove it themselves, before or after the reveal.
Pricing and capacity
Year-End Event Offer: €49 / $59 per event, usually €79 / $89. That covers unlimited guests, photos, videos and voice messages, the guestbook, full resolution downloads, Google Drive backup and six months online.
Creating the event and collecting from your guests is free, with no guest limit. You pay once, when you open the gallery.
Yes, and many hosts do. Pay from the pricing page before you create the event, during setup, or any time before the reveal. A paid event never shows a payment screen on the day.
Everything your guests captured stays safe and waiting, and you see a first look at the gallery. You can open it in full whenever you are ready, within the retention window you chose.
Never. Guests are never asked for a card and never see a price.
Unlimited guests is intended for normal private event use, and normal private-event photos, videos, voice messages and guestbook entries are all included. Extremely large-scale, automated or abusive usage may require additional review or a custom plan.
Professional: Free for 30 days. Card required. Nothing is charged today. Billing starts after day 30. We email you 7 days before your first payment. Studio includes a 14-day free trial. Annual plans have no trial. Cancel before the trial ends and you pay nothing. Pause during your off-season or cancel anytime. Bulk archive and report exports unlock when your subscription starts. Your album ZIP and photo downloads stay available.
Privacy and security
Yes. Events are stored on EU infrastructure, encrypted in transit, and we never sell or share data. See our privacy policy for the full details.
Yes, anytime. Deletion is real and permanent. The files and rows are removed, with no backups left behind.
Payments
One payment per event by card through Stripe. No subscription and no renewal, unless you choose a monthly plan because you run events regularly.
Yes. The pricing page auto-detects your location and shows USD for US visitors, EUR for European visitors. You can also toggle the currency manually.
You can request a full refund, no questions asked, any time before you download your gallery. This means before you download the full ZIP or any original photo from your host account, and before the first file is copied to your own Google Drive. Once the originals are in your hands they are yours to keep, so at that point the sale is final. Guests viewing or saving photos does not affect your guarantee, only a delivery to your own host account or your own Drive folder does.